At Falcon Books, we know that the two most exciting moments in an author's life are when he/she finishes writing a book, and when it arrives in its printed form, with a glossy paperback cover, or a hardback with dust jacket. That is the culmination of a tremendous effort, a labor of love in which we share. For this reason, we want your valuable books to arrive promptly, in excellent condition, and ready to be shared with your friends, family, and the reading public. Our shipping department is geared to accomplish this vital task to your satisfaction.
At our shipping and receiving department, your important materials are received and logged in with special care. Your typed manuscripts, disks, camera-ready copy, artwork or any other items are carefully routed to the proper representative for immediate action.
At Falcon Books, we believe in rapid, detailed communication with our clients. Whether by e-mail or hard copy, we will respond in a timely fashion to your comments, questions, requests and instructions.
Remember, at Falcon Books, you are both Author and Publisher. We will give you our professional feedback, opinions, and suggestions, so that you may make informed decisions. We care about your project, because we take pride in your work and in ours.