Dependable, no hidden cost, good follow-through. Completed work on schedule. Always available, friendly, professional. Offered good ideas and changes. Both Ken and Roberta were very helpful and were always there to assist me.
I felt very comfortable using Falcon Books. Starting from my first phone call from the yellow pages (a voice on the other end sure helps-and on Saturday at that) Falcon Books met all my needs in a timely manner. They set me up on Amazon.com and offered me other channels to promote my book.